TERMS OF SERVICE

Pronto1926 Website

Last Updated:1 May 2026

1. Introduction

Welcome to Pronto1926 (“we”, “our”, “us”).
These Terms of Service (“Terms”) govern your use of our website www.pronto1926.com and any related services, including ordering our products.

By accessing or using our website, you agree to be bound by these Terms.

2. Eligibility

You must be at least 18 years old or accessing the website under the supervision of a parent or legal guardian.

3. Products & Services

Pronto1926 offers:

• Artisanal Italian pasta sauces

• Tiramisu and desserts

• Coffee products

• Pre-order and limited batch food items

All products are prepared fresh and may vary slightly in appearance.

4. Orders & Pre-Orders

• All orders are subject to acceptance and availability

• Pre-orders must be placed before stated cut-off times

• We reserve the right to refuse or cancel any order

Order Confirmation

You will receive a confirmation via email or WhatsApp upon successful order placement.

5. Pricing & Payment

• All prices are listed in Singapore Dollars (SGD)

• Prices may change without prior notice

• Payment must be made in full at checkout

Accepted payment methods may include:

• Credit/Debit Cards

• Other digital payment platforms

6. Delivery & Self-Collection

Delivery

• Delivery times are estimates and not guaranteed

• We are not liable for delays caused by external factors

7. Cancellation & Refund Policy

Due to the nature of fresh food products:

• Orders cannot be cancelled once confirmed

• No refunds will be issued except:

  • Incorrect items delivered

  • Product quality issues

Claims must be made within 24 hours with photo evidence.

8. Food Safety & Allergies

• Our products may contain or come into contact with allergens such as:

  • Dairy, eggs, nuts, seafood, gluten

• Customers are responsible for checking suitability before purchase

Pronto1926 is not liable for allergic reactions.

9. Intellectual Property

All content on this website, including:

• Logo

• Images

• Product descriptions

• Branding

are the property of Pronto1926 and may not be copied, reproduced, or used without permission.

10. User Conduct

You agree not to:

• Use the website for unlawful purposes

• Interfere with website operations

• Provide false or misleading information

11. Limitation of Liability

To the fullest extent permitted by law:

Pronto1926 shall not be liable for:

• Indirect or consequential damages

• Loss of profits or business

• Delays or service interruptions

12. Privacy

Your use of our website is also governed by our Privacy Policy.
We collect and use personal data only for order processing and customer service.

13. Changes to Terms

We reserve the right to update these Terms at any time.
Changes will be effective immediately upon posting.

14. Governing Law

These Terms shall be governed by the laws of Singapore.

15. Contact Information

For any questions or concerns, please contact:

Pronto1926
Website: www.pronto1926.com
Email: info@pronto1926.com
Whatsapp: +65 80881926
Instagram: @pronto1926